A RACI matrix is the simplest, most effective means for defining and documenting project roles and responsibilities. Knowing exactly who is responsible, who is accountable, who needs to be consulted, and who must be kept informed at every step will significantly improve your chances of project success.
The basics of project management are pretty clear: creating timelines, managing budgets, communicating with clients and colleagues. But…then what? What does excellence in project management really look like once we master the essential skills of the role?
You hear the term RACI, and inwardly groan. Far from the slightly exciting sounding acronym, it can often become a bit of a beast to create, with headaches caused by trying to work out who should be given which role for every task or deliverable.
As we have been putting SCRUM into the organization, it has me thinking about how to help the teams understand roles and responsibilities in the new SCRUM formation. We use RACI (defined below) internally to help dictate everyone’s understanding of who makes which decisions and why.
To ensure collaboration and project success, it is crucial for all project stakeholders to understand their roles and responsibilities and those of other project members. This is especially important when project teams are more complex due to their large size, involvement of distributed team members, or reliance on staff from multiple departments.
Projects are tricky often because we're working with teams that can inconsistent, egotistical, and unreliable. So how on earth do we manage a project when we've got all that to contend with along with delivering the project? Ben Aston talks to Suze Haworth to discuss how we can use RACI charts to clearly define roles and responsibilities, stop things falling through the cracks, and prevent misunderstandings on our projects.